Terms & Conditions

Razel Scientific Instruments, a division of Mansfield Research and Development, LLC, (Razel™) warrants the products bearing its name and trademark against all defects in material, workmanship, and performance to the original using purchaser for a period of one (1) year from the date of shipment by Razel™. Razel™ warrants that its products will meet the electronic and mechanical specifications stated in Razel’s catalog, although the specifications in the catalog are subject to change without notice. Razel™ at its option will repair or replace a product that is found to be defective during the warranty period. Defective merchandise must be received at RAZEL SCIENTIFIC INSTRUMENTS, no more than twelve (12) months from the date of original shipment by Razel™. All shipments must include a Return Authorization Number (RMA#), obtainable from Razel™ at 877-324-9914 and must be sent prepaid by the sender. Razel™ holds the right to charge a 15% restocking fee on items purchased and returned due to any circumstances other than a malfunction.

LIMITATIONS OF WARRANTY

This warranty is nontransferable. This warranty does not apply to any defects or damages resulting from alteration, modification, neglect, misuse, usage of an improper power source, damage in transportation, abuse, or any cause other than normal use of the equipment. This warranty does not apply to products resold by Razel that are manufactured by other companies.  No warranty or claim is made by Razel™, regarding the efficacy of any product for any particular application. This warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state.

Except for the Limited Warranty stated above, Razel™ disclaims any and all other warranties, express or implied, oral or written, including any implied warranties or merchantability or fitness for a particular purpose. Some states do not allow limitations on implied warranties, so the above limitation may not apply to you.

In no event, shall Razel™ be liable for any damages whatsoever arising out of the use of its products, including without limitation any direct, incidental or consequential damages, any damages for loss of profits, business interruption, loss of information of any pecuniary loss, even if Razel™ has been advised of the possibility of such damages. Some states do not allow the exclusion of limitation of liability for incidental or consequential damages, so the above limitation may not apply to you.